Participation in QAPI Meetings
Network Project Lead: Yessi Cubillo
Empowering Partners for Improved Care (EPIC)
Patient and family engagement has been increasingly recognized as an integral component of health care and a critical element of patient-centered services.
Developing a sound process for incorporating the patients' and families’ voice helps establish the foundation for an open and transparent health care system. It is our ongoing effort here at Quality Insights Renal Network 3 to support dialysis providers with these efforts. As a result, we’ve developed the “Empowering Partners for Improved Care” program.
Empowering Partners for Improved Care – Full Program (English / Español)
THE PROGRAM
Step 1
Use the following documents to establish a process for ongoing Recruitment/Participation of Patient and Family Member Representatives in your facility’s QAPI meetings. Please note, you do not have to submit any of these documents to the Network.
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Interdisciplinary Team Acknowledgment & Commitment of Support (English / Español)
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Patient/Family Member Facility Recruitment Letter (English / Español)
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Patient & Family Representative Participation/Membership Policy (English / Español)
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Patient & Family Member Representative Registration Form (English / Español)
Step 2
Invite and engage patients/family representatives in your facility’s monthly QAPI meetings!
- Quality Assurance Performance Improvement: Engaging Patients in a Virtual Environment for QAPI
- Help Patients Understand Their Role in Quality Assessment & Performance Improvement (QAPI)
Step 3
Use the “Patient and Family QAPI Meeting Participation: Action Items” (English / Español) form to help your team manually capture action items/outcomes from Patient/Family Facility Representative participation in your facility’s QAPI meetings. Please note that using this form is optional. If completing this form, please do not fax to the Network.
Supportive Resources
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5 Strategies for Streamlining Patient Engagement in Health Care
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World Health Organization: Patient Engagement: Technical Series on Safer Primary Care
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Patient Module: Understanding and Participating In QAPI (Large Print)
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Patient Module Part 2: Overcoming Barriers with Attending QAPI Meetings (Large Print)
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Patient Module Part 3: Improving Quality Outcomes: Patients' Experience (English / Spanish / Large Print)
Epic Podcast
WELCOME TO THE EMPOWERING PARTNERS FOR IMPROVED CARE (EPIC) PODCAST!
In each episode, you will hear informative interviews about dialysis patients, family members and facility staff engagement, including barriers and proven practices.
*NEW* EPISODE #5
Listen on Spotify / Amazon Music / Apple Podcasts
Join Yessi Cubillo, a Quality Insights ESRD Network 3 Patient Engagement Specialist, and patients Robert Silvera and Joyce Solomon as they share their journeys with home dialysis (PD & Home Hemodialysis) and reveal the successes and challenges they have faced along the way.
MISSED AN EPISODE OF THE EPIC PODCAST?
Don’t worry, you can watch / listen to them here:
EPIC Podcast: Episode 1 (August 2022)
- Join Yessi Cubillo, Quality Insights ESRD Network 3 Patient Engagement Specialist, and Eileen MacFarlane, Facility Manager at Satellite WellBound Cherry Hill in New Jersey, as they discuss patient engagement experiences in their facility's monthly QAPI meeting.
- Watch on YouTube
- Listen on Spotify / Amazon Music / Apple Podcasts
EPIC Podcast: Episode 2 (October 2022)
- Join Yessi Cubillo, Quality Insights ESRD Network 3 Patient Engagement Specialist, Wayne Mauri and William Senior, both Patient Subject Matter Experts, as they discuss their experiences as active participants in their facility’s monthly QAPI meetings.
- Watch on YouTube
- Listen on Spotify / Amazon Music / Apple Podcasts
EPIC Podcast: Episode 3 (December 2022)
- Join Yessi Cubillo, Quality Insights ESRD Network 3 Patient Engagement Specialist, and Kareecha Thomson, Social Worker with DaVita Perth Amboy, as they discuss the implementation of the "My Dialysis Plan" in patients' plans of care.
- Watch on YouTube
- Listen on Spotify / Amazon Music / Apple Podcasts
EPIC Podcast: Episode 4 (October 2023)
- Join Yessi Cubillo, Quality Insights ESRD Network 3 Patient Engagement Specialist, and Rachel Lohbrunner, a Social Worker with DaVita in New Jersey, as they discuss the Network 3 & Dialysis Facilities’ Patient-to-Patient Mentoring Program. Visit our website to learn more about the Patient-to-Patient Mentoring Program.
- Watch on YouTube
- Listen on Spotify / Amazon Music / Apple Podcasts