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Our Story

Improving health and care for those we serve.

 

DO YOU KNOW. . .

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A Veteran?


We collect data in every VA hospital and clinic in the country and create actionable reports that provide vital quality of care information to the doctors and care teams.

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A Person with Medicare?


We collaborate with nursing home administrators, front-line staff and patients to improve care through education and customized technical assistance.

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Someone with a Chronic Disease?


We provide clinicians with evidence-based education, tools and resources to help them provide the best possible care, AND we educate the public on how to take an active roll in their care.

 

Better healthcare for everyone has been our one and only purpose since 1973.


Many things have changed in healthcare and at Quality Insights during the past 50 years--priorities, programs, improvement models and personnel.  Even our name changed from the West Virginia Medical Institute as we expanded to support quality initiatives across the country. 

But the focus from our board to executive leadership and staff remains singular:  improving health and care for those we serve.

We strive to be a change agent, trusted partner and integrator of information, ideas and practices among local organizations collaborating to improve care.

In 2024 look to us for data-driven, outcome-focused solutions built on analytics, information technology, education, and training in continuous quality improvement.

We look forward to collaborating with you to improve health and care for the next 50 years.

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COLLABORATE WITH US

CONTRACTING VEHICLES


Quality Insights contracts with government agencies, private companies and foundations. To provide ease in accessing our services, we are prequalified on the following contracting vehicles:

General Services Administration (GSA)


Professional Services Schedule: GS-00F-366GA

Centers for Medicare & Medicaid Services


Network of Quality Improvement and Innovation Contractors: 75FCMC19D0052

For further information, please contact Bethany Hall, Director of Strategic Relationships.

 
Quality Insights

MEMBERSHIPS

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AHCA/NCAL

As a member of AHCA/NCAL, Quality Insights is part of the premier association for long term and post-acute care providers.

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Civitas Network for Health

Civitas Networks for Health is changing the way local health collaboratives work together to transform health care in the United States, turning data into doing. Quality Insights is proud to be involved in this network of change makers.

 
Quality Insights

ISO CERTIFICATION

Key to our service is a commitment to the highest quality work products and continuous improvement. The quality management system at our corporate headquarters (3001 Chesterfield Ave, Charleston, WV) is International Organization for Standardization (ISO) 9001:2015 certified by Perry Johnson Registrars, Inc. (PJR).

 

OUR MISSION


Our mission statement is simple: to improve health and healthcare. It's been our sole purpose since 1973.

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Purpose


To improve health and healthcare.

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Vision


To be a leading catalyst for data-driven health and healthcare quality improvement.

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Values


Integrity, Equity, Service, Collaboration, Continuous Learning, Data-Driven

 

Quality Insights by the Numbers...

*Since 2016

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Patients Impacted

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Partnerships Developed

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Clinicians Supported

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Community Coalitions

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Nursing Homes Served

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Patients with Medicare Helped

 

OUR EXPERTISE


We help our customers and partners by serving as experts in the following focus areas:

change agent

Change Agent

We develop programs and resources that create the motivation and ability to transform behavior.

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Connector

We foster communities of stakeholders engage in building systems that optimize health.

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Trusted Partner

We transform data into information and insights that help deliver value and drive better decisions.

 

Let us help

Start a conversation today for better health outcomes tomorrow.


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